Terms of use

About Alpheak and these terms

This website is operated by Alpheak LTD (RC 9701671), based in Edo, Nigeria. You can contact us at hello@alpheak.com. These terms apply to your use of this website. Please read them before using the site or submitting information.

Our services are commissioned through a separate written project agreement. That agreement governs the work, including any agreed scope, fees, delivery dates and responsibilities. These website terms do not replace it or change an existing agreement.

Enquiries, proposals and project work

Sending a message or project brief starts a conversation. It does not place an order, reserve capacity or commit either party to a project. A submission confirmation acknowledges receipt; it is not acceptance of proposed work.

Before work begins, we agree a written scope, price and payment schedule. An upfront payment starts the project, with further payments tied to agreed milestones. Scope changes are priced and approved in writing before the additional work begins.

Budget ranges and requested timelines in the form help us understand your needs. They are not quotations, currency conversions or guaranteed delivery dates. The written agreement specifies deliverables, acceptance, ownership and licensing, support, cancellation, refunds and any third-party costs. Nothing on this page removes rights or remedies available under applicable law.

Using the website responsibly

Use the website lawfully and provide accurate contact details when requesting a reply. Do not impersonate another person, send spam, upload malicious files, attempt unauthorised access or disrupt the website or its security checks.

We may block abusive traffic or restrict access where reasonably necessary to protect the website and its users. If a legitimate enquiry is blocked, contact hello@alpheak.com.

Information and files you send

You retain your rights in the material you submit. You authorise us to receive, store, copy and review it only as needed to respond to your enquiry, prepare a proposal or carry out agreed work, subject to our privacy policy and any separate agreement.

Only send material you are entitled to share, including any personal information about other people. Avoid passwords, credentials and unnecessary sensitive records. If a project needs a non-disclosure agreement, arrange it with us before sending confidential material. Submission alone does not create a separate NDA or transfer ownership of your idea to Alpheak.

• Read our privacy policy

Website content and intellectual property

Alpheak or its licensors own the rights in this website’s original text, design, graphics and other materials. You may browse, link to and keep reasonable copies for evaluating our services. Other use must be permitted by law or authorised by the relevant rights holder. Third-party materials remain subject to their own rights and licences.

These website terms do not determine ownership of commissioned deliverables. Your project agreement records the rights transferred or licensed to you, any payment conditions, and any third-party or pre-existing materials. Your project accounts, domains and credentials remain under your control as described in the agreed scope.

Availability, product previews and external links

We aim to keep the website accurate and available, but information may need correction and access may be interrupted for maintenance, provider issues or other reasons. Please confirm details that matter to your project in the written proposal.

Products marked ‘In development’ are previews. Descriptions may change and do not promise a launch date, a particular feature or current availability.

Links to external services, including WhatsApp, take you to services with their own terms and privacy practices. We do not control their content or availability. Our privacy policy explains the providers used by our website forms.

Responsibility and your legal rights

Website information is provided to help you assess our services. It is not a substitute for a project-specific specification or professional advice relevant to your circumstances.

Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for fraud, or removes any mandatory consumer right, statutory guarantee or remedy. Responsibility for commissioned work is governed by the project agreement and applicable law.

Applicable law and resolving concerns

These website terms are governed by the laws of Nigeria, subject to any mandatory protections that apply to you. If you have a concern, email hello@alpheak.com so we can try to resolve it. This does not prevent you from contacting a regulator or seeking a remedy through a court with jurisdiction.

Changes to these terms

We may update these terms as the website or our operations change. The date above identifies the latest version. Updates apply prospectively and do not alter an existing project agreement without the agreement required by that contract.